Policies
Please read before ordering — placing an order means you agree to the policies below.
🕑 Pickup & Missed Pickups
- Pickup time and location are arranged directly with you after you order — see How Pickup Works for details.
- Orders not picked up at the agreed time, without prior communication, will be considered abandoned.
- No refunds, replacements, or credits will be issued for missed pickups.
- Because every order is baked fresh to order, we do not hold orders for pickup on another day.
- A delayed pickup can affect freshness — cookies that no longer meet our quality standards will not be handed over.
💾 Refunds & Order Changes
- All treats are baked fresh to order — all sales are final. No refunds, returns, or exchanges once an order is placed.
- Order changes (flavors, quantity, pickup vs. shipping) can be requested any time before we start baking your order.
- Once baking or packaging has begun, changes cannot be guaranteed.
📦 Shipping
- Due to Georgia cottage food law, we can only ship within the state of Georgia. We're unable to ship to other states at this time.
- Once your order is handed off to the carrier (USPS, UPS, etc.), Crumb Get Some Bakery is not responsible for delays, loss, or damage that happen in transit — that's on the carrier, not us.
- Cookies can be sensitive to heat in transit. We are not responsible for melting or damage caused by weather once a package has shipped — please keep this in mind when ordering during warmer months.
- Shipping orders follow the same change policy as pickup orders (above): changes before baking begins only.
⚠ Allergens
- Crumb Get Some Bakery is a cottage food operation, prepared in a home kitchen that also handles: Wheat, Milk, Eggs, Soy, Peanuts, and Tree Nuts.
- Cross-contact with these allergens is possible in every product, even if a specific flavor doesn't call for them.
- If you have a severe allergy, please keep this in mind before ordering.
